Please fill out all required information below to send a repair to Wayne. Once received, we will email a shipping label to the address provided.

Name

First Name

Last Name

Primary account to receive the UPS label and shipping updates

Phone

Store telephone number

(###)

###

####

Store Information

LOGO and Store Address

Store #

Store location #

Equipment Needed Repair

Photos of equipment provided below

Serial #'s

Please separate each item with a comma.

Equipment Needed Repair

Photos of equipment provided below

Serial #'s

Please separate each item with a comma.

Would you like for us to schedule a UPS pick-up from your store?

Schedule for the next business day *additional fees may apply.

Yes

Message

Needing help figuring out the name of the equipment you’re sending in? We've got you covered. Just press this link to compare and decide!
ITEM LIST
If you need further help, please don’t hesitate to call us. +1 888 471 9730
Once all your correct information has been submitted, our repairs team will respond with a UPS label within 24 hours. *If it is not received, please check your SPAM folder with the email submitted.
With any further questions, please call us toll-free at +1 (855) 471-9730
Our average repair turnaround time is 7 to 10 days. This includes the shipping and repair processes.
When Wayne repairs headset equipment, the memory is reset to its original factory settings; when you receive your equipment, you must connect the headset to your base station again. To find step-by-step instructions, please visit our resource tab.
PRINTED RESOURCES
VIDEO RESOURCES
Did you check “yes” that you’d like Wayne to schedule your UPS package pick-up? Once we’ve received your request, we will (1) send you the UPS shipping label to the email address provided. Then, the next business day, we will schedule a UPS personnel to stop by your store’s address to pick up the already packaged and labeled repair. Easy as 1-2-3!